Webinar – Going Beyond Borders to Grow Your Business
OnlineTariffs and Trade Regulations That Impact Exports
OnlineWebinar: Warehousing
OnlineTopics covered: importance of the warehouse and its efficient management, characteristics of warehouses, conditions and specifications necessary for the use of a warehouse, warehouse logistics, and solutions available on the Italian market.
Freight Forwarders and Custom Brokers
OnlineLogistics for e-commerce
OnlineCustomer Experience
OnlineTopics covered: importance of customer experience, definition of customer experience, definition and differences with the customer journey, types of touch points, customization of shipping methods, post-purchase follow-up, and customer loyalty strategies.
Packaging
OnlineTopics covered: packaging forces, packaging materials, packaging properties, assembling a package, packaging principles, labeling a shipment, and advantages of proper packaging.
Tariffs and Trade Regulations That Impact Exports
OnlineTopics covered: export process and impact of customs clearance costs, necessary documentation (commercial invoice, transport document/waybill, certificate of origin), transport and delivery terms, INCOTERMS, customs duties, classification, value and origin of goods, the difference between registered and authorized exporters
Logistics for e-commerce
OnlineWebinar: Warehousing
OnlineTopics covered: importance of the warehouse and its efficient management, characteristics of warehouses, conditions and specifications necessary for the use of a warehouse, warehouse logistics, and solutions available on the Italian market.
Customer Experience
OnlineTopics covered: importance of customer experience, definition of customer experience, definition and differences with the customer journey, types of touch points, customization of shipping methods, post-purchase follow-up, and customer loyalty strategies.
Packaging
OnlineTopics covered: packaging forces, packaging materials, packaging properties, assembling a package, packaging principles, labeling a shipment, and advantages of proper packaging.