Tariffs and Trade Regulations That Impact Exports
OnlineTopics covered: export process and impact of customs clearance costs, necessary documentation (commercial invoice, transport document/waybill, certificate of origin), transport and delivery terms, INCOTERMS, customs duties, classification, value and origin of goods, the difference between registered and authorized exporters
Webinar: Warehousing
OnlineTopics covered: importance of the warehouse and its efficient management, characteristics of warehouses, conditions and specifications necessary for the use of a warehouse, warehouse logistics, and solutions available on the Italian market.
Freight Forwarders and Custom Brokers
OnlineTopics covered: Freight Forwarding types and services, the phases of freight forwarding services, activity and role of customs agents, differences between Freight Forwarders and customs agents, advantages and cost reductions related to choosing a shipping service.
Logistics for e-commerce
OnlineCustomer Experience
OnlineTopics covered: importance of customer experience, definition of customer experience, definition and differences with the customer journey, types of touch points, customization of shipping methods, post-purchase follow-up, and customer loyalty strategies.