Events

Topics covered: packaging forces, packaging materials, packaging properties, assembling a package, packaging principles, labeling a shipment, and advantages of proper packaging.

Topics covered: importance of customer experience, definition of customer experience, definition and differences with the customer journey, types of touch points, customization of shipping methods, post-purchase follow-up, and customer loyalty strategies.

Topics covered: importance of the warehouse and its efficient management, characteristics of warehouses, conditions and specifications necessary for the use of a warehouse, warehouse logistics, and solutions available on the Italian market.